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For clinics · Malaysia

Clinic management system for Malaysian clinics with 2–5 branches

Cloud-based stock, branches and reporting in one system designed around Malaysian PDPA principles — already coded and in use. Configured to your clinic's workflow in days on a monthly subscription.

Ask for a scoping callStart with a 30-day free pilot

The daily reality

Running stock across branches from WhatsApp groups and Excel

Nobody knows what the other branch has

Branch A runs out of a fast-moving item while Branch B has boxes of it. Without per-branch visibility, every transfer is a phone call and a guess.

Stock counts live in someone's head

Movement history is a chat thread. When a staff member leaves, the records leave with them — and the next stocktake starts from zero.

Low stock is discovered too late

You find out an item is finished when a patient needs it. There is no alert, only an apology and an emergency order.

Reports take an evening to assemble

Usage and movement reports are rebuilt by hand every month because nothing records them as the work happens.

What is inside

One system, every branch

Item master

One catalogue for the whole clinic group — codes, units and pricing kept consistent across branches.

Stock in and out

Every movement recorded as it happens: purchases, usage, transfers between branches, adjustments.

Per-branch visibility

See what each branch holds from one screen, without calling anyone.

Low-stock alerts

The system flags items before they run out, per branch, so ordering is planned instead of panicked.

Movement history

A searchable record of every in, out and transfer — who did it, when, and why.

Usage reporting

Reports are produced from live data, not rebuilt in Excel at month end.

Designed around Malaysian PDPA principles

Security, retention, data integrity and controlled access are considered from the start. Final controls and data responsibilities are agreed around the clinic's actual workflow rather than claimed as a blanket certification.

How it starts

Live in days, not months

01

Scoping call on WhatsApp

We map how your branches actually handle stock today — what you buy, how it moves, who touches it.

02

Configuration, not development

The system already exists and is in use. We configure it to your item master, branches and roles.

03

30-day free pilot

Run it at your first branch for 30 days, free. If it does not earn its place, walk away.

Pricing

Subscription, not a six-figure build

First branch

from RM590/mo

Each additional branch

RM290/mo

30-day free pilot before you pay anything. Configuration and data import discussed on the scoping call.

Ask for a scoping call

Proof

Already built and in use

This system was designed and coded in-house for a multi-branch clinic group — item master, stock movement, per-branch visibility and low-stock alerts, with controls designed around Malaysian PDPA principles.

See it in the proof of work

Dental clinic specialists

One specialist partner for dental growth and clinic operations

Axon Operations specialises in dental clinics. We connect the patient journey — treatment-led websites, local search, WhatsApp booking, recalls, reviews, branch reporting and stock — instead of leaving each tool in a separate silo.

Get found locally

Treatment and branch pages, Google Business Profile work and local search content built around how Malaysian patients search.

Turn enquiries into bookings

WhatsApp auto-replies, qualification and appointment workflows keep a new enquiry moving while intent is high.

Bring patients back

Recall, no-show and treatment-plan follow-up workflows help the front desk stay consistent without manual lists.

See every branch

Owner reporting and stock visibility bring branch activity into one operational view.

Cloud-based infrastructure

Run every branch from one secure, browser-based system

A cloud-based clinic system keeps authorised teams working from one current source of information, without depending on an on-site server at each branch.

One live view

Centralised branch, stock, appointment and reporting data replaces separate files and repeated data entry.

Controlled access

Role-based permissions limit each team member to the information and actions needed for their work.

Traceable changes

Audit history records important access and changes for operational accountability.

Resilient operations

Automated backups, managed updates and off-site infrastructure reduce reliance on one clinic computer or local server.

Designed around Malaysian PDPA principles for security, retention, data integrity and access. The final controls and data responsibilities are agreed to match the clinic's actual workflow.

Optional dental add-ons

Keep these separately priced and add only what the clinic needs.

Implant / ortho / aligner funnel

RM3,500 one-off

A dedicated high-value treatment page connected to WhatsApp and advertising campaigns.

Google Ads management

RM1,500/mo

Campaign management for high-value treatments. Advertising spend is paid separately to Google.

Stock & inventory system

RM590/mo + RM290/branch

Item master, stock in/out, transfers, low-stock alerts and branch reporting.

Patient reactivation campaign

RM2,500 / campaign

A structured campaign for patients who have not visited in 12 months or more.

Review booster

RM490/mo

Automated review requests and reply drafting to support a stronger Google profile.

Chinese / bilingual content pack

RM1,800 one-off

Treatment pages translated and localised for Chinese-speaking patients.

Add-on prices exclude advertising spend and third-party platform fees. Scope is confirmed before work begins.

FAQ

Clinic management system FAQ

What is a clinic management system?

Software that keeps a clinic's stock, branches and reports in one place. Ours focuses on inventory across 2–5 branches: item master, stock in/out, transfers and low-stock alerts.

Does it work for dental clinics?

Yes. Axon specialises in dental clinics, with cloud-based branch access, inventory, websites, local search and WhatsApp recall workflows.

How does it support PDPA responsibilities?

It is designed around Malaysian PDPA principles with controlled access, audit history and retention rules. Final controls are configured to the clinic's workflow.

How much does it cost?

From RM590/month for the first branch and RM290/month per extra branch, after a 30-day free pilot.

How long does setup take?

Days, not months. The system already exists; we configure it to your items, branches and staff roles.

Start with the audit. It costs you nothing.

Send your business name on WhatsApp and within 48 hours you get a written audit: where you rank locally, what your Google profile is missing, how fast your site loads, and how long your last enquiry waited for a reply. No call required, no obligation, and you keep the audit either way.

WhatsApp — send the word AUDIT

011-7624 1334